Social & messaging integration
ElevateAI + Facebook & Instagram
Connect your Facebook Page and Instagram to manage messages, publish posts, and turn ad leads into contacts, all from ElevateAI. One connection covers the three things those accounts actually generate: conversations you need to answer, content you need to publish, and leads you need to follow up on.
ElevateAI / Connected activity
Connected to Facebook & Instagram
Sample data
Activity Live
- Instagram DM"Are you booking next week?"
- Lead ad submittedContact created
- Follow-up text sentWithin seconds
- Post scheduledFri 9am · both
What you can do once it's connected
Messenger and Instagram DMs in one inbox
Messenger and Instagram DMs land in the unified inbox alongside texts, emails and webchat, so you reply from one place instead of switching apps.
Schedule and publish posts
Plan and publish to your Facebook Page and Instagram through the Social Planner, from the same calendar as the rest of your content.
Lead ads become contacts
Facebook and Instagram Lead Ads flow straight into the CRM and start your follow-up, instead of sitting in an ad dashboard nobody checks.
Track what your ads produced
The Facebook Conversions API tracks what your ads actually produced, so you can see which campaigns turned into booked work.
The full history stays on the contact
Comments and messages keep the full history on the contact, so anyone on your team can see the whole conversation before they reply.
How it works
Three steps from connected to working for you
- 1
Connect your Facebook Page and Instagram
Sign in once and pick the Page and Instagram account you want ElevateAI to work with.
- 2
Messages, posts and leads flow into ElevateAI
DMs and comments arrive as conversations, scheduled posts publish out, and lead-form submissions create contacts.
- 3
Reply, schedule and automate from one place
Answer from the unified inbox, queue next month's posts, and let automations handle the first follow-up on every new lead.
Works with
Where Facebook & Instagram fits with everything else
Do Messenger and Instagram DMs come into one inbox?
Yes. Once your Facebook Page and Instagram are connected, Messenger and Instagram DMs land in the same unified inbox as your texts, emails and webchat conversations, and your replies go back out through the right channel automatically.
Can I schedule posts to both?
Yes, through the Social Planner. Write once, pick Facebook, Instagram or both, and schedule it on the content calendar with the rest of your posts.
Do lead ads create contacts automatically?
Yes. Facebook and Instagram Lead Ads submissions create a contact in the CRM automatically and can trigger instant follow-up: a text and email within seconds of the form being filled out.
See Facebook and Instagram running inside one inbox.
No contracts · Unlimited users & contacts · Cancel anytime
Facebook & Instagram is a trademark of its owner. ElevateAI is not affiliated with or endorsed by it.